Basic Customer Service Skills

Bachelors Degree in Business Administration or a related field. Extensive knowledge about the company and product.

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Asking non-confronting questions to show you genuinely care about your customers needs.

. Good salespeople look for a way to make a connection with their customer and build a conversation based on trust and understanding. 5 years of supervisory experience. Intensive Work Preparation and Life Skills Training Staffing Report.

The ability to remain calm under pressure. The customer service industry is fast paced and requires the ability to do multiple actions at one time. Computer skills such as spreadsheets.

Strong verbal and written skills. Intensive Work Preparation and Life Skills Training Individual Program Plan and Monthly Report. Talking knowledgeably about your product or service.

Customers expect quick and efficient service. Intensive Work Preparation and Life Skills Training Family and Caregiver Support Training Plan. Customer Service Manager Skills.

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